Shaving Grace Products Return Policy
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item(s) must be unused and in the same condition and original packaging that you received it in. You must provide a receipt or proof of purchase
Contact our Customer Service Department by email at [email protected] for a Return Merchandise Authorization number and return instructions. We pledge to respond within 48 hrs (Monday through Friday) on all requests.
Write the Return Merchandise Authorization number given to you by Customer Service on your mailing label. Our return mailing address is:
Shaving Grace Products Customer Care
345 E Lincoln Highway
Exton, Pennsylvania 19382
For your security, please return your package with an insured carrier (e.g.: UPS, FedEx, USPS Parcel, Canada Post, Purolator) and retain a receipt for your records. This will protect you in the event that the item ID is damaged or lost in transit
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will ptomptly notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies
If for any reason you are dissatisfied with your products please feel free to email our customer care team, at [email protected] and we will be happy to help figure out a solution.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
International Refund Policy
There are no refunds or exchanges for International Orders.
For questions or comments regarding your return, please email [email protected]
Hours: 10am-4pm EST